Operations Coordinator (Practice Management)

Are you a detail-oriented professional with a passion for streamlining operations and ensuring data integrity? HBP Business Services Inc is seeking a dynamic Operations Coordinator (Practice Management) to join our team in Bali. In this role, you will be the backbone of our practice management, ensuring that our operations run smoothly and efficiently. You will work closely with our team to manage schedules, coordinate appointments, and maintain accurate patient records. This is an exciting opportunity to be part of a growing company and to make a real impact on the lives of our patients.

At HBP Business Services Inc, we are committed to providing high-quality healthcare services to our community. Our clinic is equipped with the latest technology, including electronic health records (EHR) systems and practice management software. We are looking for a detail-oriented individual who is passionate about improving patient care and streamlining our operations.

In this role, you will be responsible for managing our daily operations, including scheduling appointments, coordinating with healthcare providers, and maintaining accurate patient records. You will use our EHR system, such as EPIC or Cerner, to manage patient information and ensure that our records are up-to-date and accurate. You will also be responsible for managing our practice management software, such as Practice Fusion or NextGen, to streamline our operations and improve patient care.

📋 Tanggung Jawab Pekerjaan

• Manage and coordinate patient appointments, ensuring that all schedules are accurate and up-to-date.
• Maintain and update patient records in our EHR system, ensuring that all information is accurate and complete.
• Coordinate with healthcare providers to ensure that all appointments are confirmed and that patient information is accurate.
• Manage our practice management software, including scheduling, billing, and reporting.
• Ensure that all patient information is confidential and secure, in accordance with HIPAA regulations.
• Assist with the development and implementation of new processes and procedures to improve our operations.
• Provide excellent customer service to patients and healthcare providers, ensuring that all inquiries are handled promptly and professionally.
• Monitor and report on key performance indicators (KPIs) to ensure that our operations are running efficiently.

🎓 Kualifikasi & Syarat

• Bachelor's degree in healthcare administration, business administration, or a related field.
• Minimum of 2 years of experience in a similar role, preferably in a healthcare setting.
• Certification in healthcare administration or a related field is a plus.
• Proficient in using EHR systems, such as EPIC or Cerner.
• Strong knowledge of practice management software, such as Practice Fusion or NextGen.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work well in a fast-paced, team-oriented environment.

🛠️ Keahlian

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