Medical Benefits Coordinator - Healthcare & Patient Support Specialist

Join Ambulatory Health Care Institute Incorporated as a Medical Benefits Coordinator in the vibrant heart of Bali! This is a unique opportunity to make a meaningful impact in healthcare administration while enjoying the dynamic lifestyle of Canggu, Ubud, or surrounding areas. As a Medical Benefits Coordinator, you will be the backbone of our healthcare operations, ensuring seamless coordination between healthcare providers, patients, and insurance companies. This role is perfect for those passionate about healthcare and looking to thrive in a supportive, international environment.

At Ambulatory Health Care Institute Incorporated, we are committed to providing exceptional healthcare services. Our mission is to enhance the quality of life for our patients through innovative and compassionate care. In this role, you will work closely with our team of healthcare professionals to manage medical benefits, coordinate patient care, and ensure compliance with insurance policies. You will use tools like EMR (Electronic Medical Records) systems, insurance management software, and patient portal platforms to streamline operations and improve patient outcomes.

📋 Tanggung Jawab Pekerjaan

• Manage and coordinate medical benefits for patients, ensuring compliance with insurance policies and healthcare regulations.
• Work closely with healthcare providers to ensure accurate and timely documentation of patient records.
• Coordinate patient care, including scheduling appointments, managing patient communications, and ensuring patients receive the necessary care and treatment.
• Process insurance claims and handle patient inquiries related to medical benefits.
• Utilize EMR systems and insurance management software to streamline operations and improve efficiency.
• Collaborate with the healthcare team to ensure seamless integration of patient care and medical benefits management.
• Stay updated with the latest healthcare regulations and industry best practices to ensure compliance and continuous improvement.
• Provide exceptional customer service to patients and healthcare providers, ensuring a positive experience throughout their healthcare journey.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
• Minimum of 3 years of experience in healthcare administration, medical billing, or a related field.
• Certification in Healthcare Administration or a related field is a plus.
• Proficient in using EMR systems, insurance management software, and patient portal platforms.
• Strong communication and interpersonal skills to effectively interact with patients, healthcare providers, and insurance companies.
• Excellent organizational and problem-solving skills to manage multiple tasks and priorities.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Familiarity with insurance policies and healthcare regulations is a plus.

🛠️ Keahlian

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