Hub Manager - Last Mile Delivery (Bali, Indonesia)

Join Shopee, Southeast Asia’s leading e-commerce platform, as our Hub Manager - Last Mile Delivery in Bali, Indonesia. In this pivotal role, you will lead the establishment and optimization of our last-mile delivery hub, ensuring seamless operations and exceptional customer satisfaction. As a Hub Manager, you will oversee daily operations, manage a team of couriers, and implement best practices to enhance delivery efficiency. This is your chance to make a significant impact on the logistics landscape in Bali and contribute to Shopee’s vision of becoming the preferred e-commerce destination in Southeast Asia.

Bali, known for its vibrant culture and stunning landscapes, offers a unique backdrop for this exciting opportunity. You will be responsible for setting up and running a high-performance delivery hub, leveraging your expertise in logistics and team management. By joining Shopee in Bali, you will be part of a dynamic and innovative team that is shaping the future of e-commerce in the region.

In this role, you will work closely with various stakeholders, including operations managers, warehouse staff, and third-party logistics providers. Your daily tasks will include monitoring delivery performance, resolving operational issues, and driving continuous improvement initiatives. With Shopee’s commitment to excellence and innovation, you will have the opportunity to grow professionally and make a tangible difference in the lives of our customers.

📋 Tanggung Jawab Pekerjaan

• Lead the establishment and optimization of the last-mile delivery hub in Bali.
• Oversee daily operations, including courier management and route planning.
• Implement best practices to enhance delivery efficiency and customer satisfaction.
• Monitor and analyze delivery performance metrics to identify areas for improvement.
• Collaborate with operations managers and warehouse staff to ensure seamless logistics.
• Resolve operational issues and implement corrective actions promptly.
• Drive continuous improvement initiatives to enhance hub performance.
• Ensure compliance with Shopee’s policies and industry regulations.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Logistics, Supply Chain Management, or a related field.
• Minimum of 5 years of experience in logistics and last-mile delivery operations.
• Proven track record of managing and optimizing delivery hubs.
• Strong leadership and team management skills.
• Proficiency in using logistics software such as SAP, JDA, or similar.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced and dynamic environment.
• Certification in logistics management or a related field is a plus.

🛠️ Keahlian

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